Applying for services    

Heart of Iowa is a community resource intended to help people of all backgrounds who may not have direct access to mental health and disability care resources.

To receive Heart of Iowa funding for our regional resources, individuals must reside in Iowa’s Audubon, Guthrie or Dallas counties, and meet state-determined diagnostic, income and resource criteria. We encourage all people in need of services to apply.

Applicants must fill out the proper forms to be considered for funding.

After an application is received, Heart of Iowa staff will review it and contact you to determine the next steps. If you have questions about the application process or need assistance with your application, please visit or call your local Heart of Iowa location, and our staff will be happy to assist you.

Who is eligible for funding?

Heart of Iowa is a county resource intended to serve individuals having trouble finding or affording care. To receive funding assistance, applicants must meet each of the following criteria, determined after the application is received:

  • Applicant is currently experiencing a mental health concern, or an intellectual or developmental disability
  • Applicant must meet specific income and resource guidelines
  • Applicant must reside in Audubon, Dallas or Guthrie County
  • Applicant must receive a professional assessment/evaluation to determine which services are needed
How do I apply for funding?

Applications can be completed online or in person by calling or visiting your local Heart of Iowa Community Services location.

What forms do I need to complete?

To apply, you must complete the general Heart of Iowa Application as well as a Service Authorization Form, Medicaid Application and Heart of Iowa Privacy Practices Acknowledgment Form.

These forms can be available below for printing and mailing to your nearest Heart of Iowa Community Services location, or you may contact us directly for assistance completing the proper forms.

What if my application wasn’t approved?

In some cases, we find that applicants don’t meet all the requirements for financial assistance. If you believe your application was denied in error, or if there are special circumstances that should be considered, you may complete a Reconsideration Request explaining your unique situation.